Terms of service

Terms of Service

Welcome to our website. These Terms of Service ("Terms") govern your access to and use of the website operated by SARL GEMFI ("Company", "we", "us", or "our"). By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

1. Company Information

Business Name: SARL GEMFI
Address: 1033 Route de Berne, 69460 Blacé
Contact Email: isermanbourbeau@gmail.com

2. Eligibility

By using this website, you represent and warrant that:

You are at least 18 years old or have permission from a legal guardian

You have the legal capacity to enter into binding contracts

You will use the website in compliance with all applicable laws and regulations

3. Products and Services

We offer physical goods and/or digital products through our online store.

3.1 Product Description

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However:

Minor variations in color, size, or appearance may occur

We do not guarantee that all descriptions are completely error-free

Product availability may change without notice

3.2 Product Use

All products sold are intended for lawful use only. You agree not to misuse or resell products in violation of any laws.

4. Orders and Acceptance

4.1 Order Processing

When you place an order:

You agree that all information provided is accurate and complete

Orders are subject to acceptance and availability

We reserve the right to refuse or cancel any order at our sole discretion

4.2 Order Cancellation

We may cancel orders for reasons including but not limited to:

Suspected fraud or unauthorized transactions

Pricing or listing errors

Inventory shortages

If your order is canceled after payment, a full refund will be issued.

5. Pricing and Payment

5.1 Pricing

All prices are listed in applicable currency and may include or exclude taxes depending on your location.

We reserve the right to:

Modify prices at any time without prior notice

Correct pricing errors even after an order has been placed

5.2 Payment Methods

We accept secure payment methods including but not limited to:

Credit/Debit Cards

Online payment processors

By submitting payment, you authorize us to charge the full amount.

6. Shipping and Delivery

6.1 Processing Time

Orders are typically processed within 1–5 business days.

6.2 Shipping Time

Delivery times vary depending on location and logistics providers. Estimated delivery timeframes are not guaranteed.

6.3 Delays

We are not responsible for delays caused by:

Customs clearance

Carrier issues

Natural disasters or unforeseen circumstances

6.4 Incorrect Address

You are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.

7. Returns and Refunds

7.1 Return Eligibility

You may request a return if:

The item is defective, damaged, or incorrect

The request is made within a specified return period (e.g., 7–30 days)

7.2 Non-Returnable Items

Certain items may not be eligible for return, including:

Used or opened products

Personalized or custom items

Clearance or final sale items

7.3 Refund Process

Approved refunds will be processed to the original payment method within a reasonable timeframe.

Shipping costs are non-refundable unless the return is due to our error.

8. Intellectual Property

All content on this website, including but not limited to:

Text

Images

Logos

Graphics

Website design

is the property of SARL GEMFI and is protected by intellectual property laws.

You may not:

Copy, reproduce, or distribute content without permission

Use our brand or materials for commercial purposes

9. User Conduct

You agree not to:

Use the website for unlawful purposes

Transmit malicious code, viruses, or harmful content

Attempt to gain unauthorized access to systems

Interfere with website functionality

Violation of these terms may result in termination of access.

10. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages

Our total liability shall not exceed the amount paid for the product

This includes damages related to:

Product use or misuse

Website access or inability to access

Delays or service interruptions

11. Disclaimer of Warranties

All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not guarantee:

That the website will be uninterrupted or error-free

That products will meet your expectations

12. Indemnification

You agree to indemnify and hold harmless SARL GEMFI from any claims, damages, or expenses arising from:

Your use of the website

Your violation of these Terms

Your infringement of any rights

13. Privacy

Your use of this website is also governed by our Privacy Policy.

We collect and use personal data in accordance with applicable laws.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Tennessee, without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

Negotiation in good faith

If unresolved, through binding arbitration or courts of competent jurisdiction

17. Severability

If any provision of these Terms is found to be invalid or unenforceable:

The remaining provisions shall remain in full force and effect

18. Entire Agreement

These Terms constitute the entire agreement between you and SARL GEMFI regarding the use of this website and supersede all prior agreements.

19. Contact Information

If you have any questions regarding these Terms, please contact us:

Email: isermanbourbeau@gmail.com

20. Acknowledgment

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service in full.